Leading the way to the Internet!

Web Site Rental Services

1. What is Virtual Web Hosting?
2. Can I have my own domain name?
3. Will I be able to access my domain name with or without the WWW?
4. Do you offer dial-up internet access?
5. Do you offer web page design services?
6. Can I upgrade from domain plan #1 to plan #2?
7. Can I check domain name availability?
8. Does ALL-STARZ handle domain registration?
9. Can I transfer existing domain to ALL-STARZ?
10. How long does it take before my domain name is active?
11. What is the InterNIC fee for domain registration?
12. Is 500MB/month of data transfer going to be enough to support my web site?
13. How do I transfer files to my web site?
14. Will I have unlimited access to update my pages?
15. Can multiple domains point to the same HTML files?
16. Can I use my account for commercial purposes?
17. Can I resell space within my own account?
18. Do you accept international orders?
19. What contract and payment terms are available?
20. Do you offer technical support?
21. How long does it take to set up a new account?
22. How do I place an order?

What is Virtual Web Hosting?

We specialize in Virtual Web Hosting which means that you can find a home for your web site on our active SGI web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM ) you will not have to announce a new email address if you change internet providers.

Will I be able to access my domain name with or without the WWW?

Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

Do you offer dial-up internet access?

No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site. Our Silicon Graphics web servers are connected to the Internet via full T3 line with multiple T1 lines as back-up, to ensure a high level of performance.

Do you offer web page design services?

Yes, we do offer full web development including both hosting and web page design, Be sure to check out our existing clients to test drive our work. Be sure to check out our design philosophy also. For more information, contact sales@all-starz.com.

Can I upgrade from domain plan #1 to plan #2?

Yes. You can upgrade from domain plan #1 to plan #2 at any time. We will also give you credit of $59 toward the set up fee of plan #2.

Can I check domain name availability?

Yes. You can check domain availability direct from our web site.

Does ALL-STARZ handle domain registration?

Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or transfer. You do NOT need to submit a registration or modification template to the InterNIC as this will only delay your request.

Can I transfer existing domain name to IDS Technologies?

Yes. When you place an order, besure to specify that you are requesting a transfer and NOT a new domain.You should keep the service at the present site while waiting for Internic to complete the transfer. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from the current site. When Internic announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site at idstechnologies.com until they update their DNS.

How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

What is the InterNIC fee for domain registration ?

The InterNIC charges $100 to register a new domain name. This fee covers the first two years. They currently bill at a rate of $50 per year. The InterNIC will send you an invoice via email between 3 weeks to 1-1/2 months after the domain is registered.

Is 500/MB of data transfer going to be enough to support my web site ?

Our experience has shown that 500MB/month will be more than enough bandwidth for the average web site. Depending on the quantity and sizes of your files, this could support many thousands of hits per month. Note that only 1%-2% of our customers have exceeded the 500MB of data transfer threshold. Domain plan #2 accommodates 1GB of data transfer.

How do I transfer files to my web site ?

Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface.

Will I have unlimited access to update my pages ?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Can multiple domains point to the same HTML files ?

In general, if you have more than one domain account at IDS Technologies we can point each domain address to the same HTML files. However, each domain in question must reside on the same web server. There is no guarantee that this can be accommodated, but the best chance of having more than one domain on the same web server is to place each order close to the same date. Contact sales to determine whether this can be accommodated. Also note that the same fees will apply for all accounts in question.

Can I use my account for commercial purposes ?

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the internet community. If desired, secure processing is available under domain plan #2 which provides an environment whereby payment information (such as a credit card number) can be transmitted from web browser to web server in an encrypted mode.

Can I resell space within my own account ?

Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. It will not be possible to acquire multiple account passwords for FTP access.

Do you accept international orders ?

Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions.

What contract and payment terms are available?

We bill at quarterly increments and require a minimum three month contract. We accept personal and business checks.

Do you offer technical support to customers ?

Yes. We encourage our customers to send email to support@all-starz.com with questions or concerns about their web site. We are relatively quick to respond to support email up to about 6pm EST on week days. If we cannot offer a solution to a concern within a reasonable timeframe, we will invite you to call us or we'll call you directly.

How long does it take to set up a new account ?

Orders submitted before 4pm which include payment information will be processed the same day! Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

How do I place an order ?

You can place an order for a Virtual domain account directly from our web site 24 hours a day or by calling (252)257-1401 between the hours of 9:00am-5:00pm Monday through Friday. EST.