ALL-STARZ FAQuestions TECHNICAL

Technical Aspects | Administrative | Equipment Specs
Quick Start

Do you have FTP software available for download?
How do I transfer files to the web server?
What FTP host name do I use to access my web site(s)?
What are the six folders that appear upon connection to my web site?
How do I get my home page to load automatically?
What file names are acceptable?
How do I update web pages?
What is the function of the "cgi-local" directory?
How do I create sub-directories within my website?
How do I simulate sub-websites?
How do I subscribe to or unsubscribe from the "" interactive mailing list?
How do I access my account Control Panel?
When will my domain be active? (propagation)
How do I register with search engines?
How do I monitor web usage statistics?

Technical Aspects

Where can I find documentation for preinstalled scripts?
How do I implement custom scripts?
How do I set different permissions to files and directories?
How do I set mail forwarding options?
How do I set up and access POP mailboxes?
How do I set up email forms?
How do I create an imagemap?
How do I include TrueSpeech® real-time in my home page?
How do I include RealAudio® in my home page?
How do I set up autoresponders?
How do I implement secure transactions?
How do I implement server side includes?
Can I password protect directories?
How do I manage anonymous FTP access?
What mime types are supported?
Where can I find an mSQL manual?

Administrative

What should I do if denied access via FTP or to "stats"?
How Long Does It Take InterNIC to register a Domain Name?
Whom shall I contact regarding InterNIC billing?
What is your accepted uses and content policy?
How do I switch from non-domain to domain account?
How do I upgrade from domain plan #1 to plan #2?
How do I change billing frequency and mode of payment?
How do I update account contact information?
Can I change my userid and password?
Can I change domain name?